Privacy Policy

Effective Date: 14/10/2025, 20:32:56

Introduction & Organizational Info

We, at Pilr Marketing, are dedicated to serving our customers and users with integrity and transparency. Part of our commitment involves the responsible management of personal information collected through our website pilr.marketing and our associated mobile applications (collectively, “Services”).

This Privacy Policy describes how we handle personal information for:

Website Users – individuals visiting or interacting with our website.
App Users – individuals using mobile applications created via Pilr.Marketing.

We process personal information with respect for privacy and security, adhering to all relevant regulations to protect against unauthorized access, disclosure, alteration, or destruction.

If you have questions about this policy or our privacy practices, please contact our Data Protection Officer (DPO) at chris@pilr.marketing.

1. Privacy for Website Users

Scope and Application

This section applies to visitors and registered users of pilr.marketing. It covers personal data collected when you browse the site, register for services, or contact us for support.

Data We Collect

We may collect and process the following personal information:

First and Last Name
Address and City
Payment Information (e.g., Credit Card Number, Bank Details)
Email Address and/or Phone Number

We only process data necessary to deliver services, comply with legal obligations, or enhance your user experience.

How We Use Your Data

We use personal information to:

Authenticate and secure your account.
Provide customer support and respond to inquiries.
Process payments and manage billing.
Improve our products and services.
Comply with legal obligations.

We handle all personal information transparently and in accordance with applicable privacy laws.

Data Storage and Protection

Data Storage:
Personal information is stored on secure servers. For services requiring international data transfer, we comply with all applicable laws and maintain equivalent protection standards.

Data Hosting Partners:
We work only with reputable providers who implement state-of-the-art security measures.

Data Protection Measures:

Encryption: Data is encrypted both in transit and at rest.
Access Control: Access is restricted to authorized personnel on a need-to-know basis.
Data Processing Agreements: All third-party processors operate under legally binding agreements (DPAs) that ensure GDPR compliance.

Transparency and Control

We value transparency and your right to control your information. You’ll be notified of any material changes in how we handle your data.
For questions or concerns, contact privacy@pilr.marketing or +1 (469) 667-1803.

User Rights and Choices

Under applicable privacy laws (including the GDPR), you have the right to:

Access, correct, or delete your data.
Restrict or object to its processing.
Receive a copy of your data (data portability).
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

To exercise these rights, email chris@pilr.marketing. We may verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and tracking technologies on pilr.marketing to ensure functionality, improve user experience, and analyze site performance.

Types of Cookies:

Essential Cookies: Required for website operation.
Performance & Analytics Cookies: Help us understand site usage.
Functional Cookies: Remember preferences.
Advertising Cookies: Display relevant ads (only with consent).

You can manage your cookie preferences through the banner displayed when you first visit our website.

Compliance with United States Privacy Laws

Residents of the United States have additional rights under applicable privacy laws:

Right to Know: Request disclosure of what personal data we collect, use, or share.
Right to Delete: Request deletion of personal data.
Right to Correct: Request corrections to inaccurate information.
Right to Limit: Restrict the use of sensitive data.
Right to Opt-Out: Request we stop processing or sharing data.
Right to Non-Discrimination: Exercise your rights without penalty.

To submit a request, contact privacy@pilr.marketing or call +1 (469) 667-1803.
Appeals must be made within 60 days of receiving a response.

2. Privacy for App Users

Scope and Application

This section applies to users of mobile applications created using Pilr.Marketing.
Our apps are public-facing and designed for fans and users of participating bands. No login, registration, or personal data collection is required.

Data We Collect

The only information collected from app users is a Firebase Cloud Messaging (FCM) token, used exclusively to send push notifications.

No names, email addresses, phone numbers, or other identifiers are collected.
No analytics, tracking, or location data is gathered.
The FCM token cannot personally identify you and is not combined with other data.

How We Use the Data

The FCM token is used solely for delivering notifications (such as updates, releases, or announcements) from the band or artist you follow.
We do not use it for profiling, analytics, or advertising.

Data Retention and Protection

Tokens are securely stored and automatically deleted when they expire or when the app is uninstalled.
We use standard Firebase security protocols to ensure safe handling and transmission of notification data.
No third parties are given access to your token for marketing or tracking purposes.

User Rights

App users retain all applicable privacy rights under law.
Because the app does not collect identifiable information, we cannot link a Firebase token back to a specific individual.
If you wish to stop receiving notifications, simply disable notifications in your device settings or uninstall the app.

Contact Information

For any privacy-related questions or requests, please contact:

Pilr Marketing
Email: privacy@pilr.marketing
Phone: +1 (469) 667-1803
Website: https://pilr.marketing

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on our website with a revised effective date.

By continuing to use our services, you acknowledge and agree to the updated policy.

Your privacy is our priority.
Pilr Marketing is committed to safeguarding your personal information and maintaining your trust through transparency and responsible data handling.